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Growing the Internet 4 July 2017

Connecting “Los Nevados” on the Roof of the Andes

By Nicoletta MetriGuest Author

Beyond the Net Journal: Venezuela Chapter

Have you ever been to Los Nevados?

Reaching this tiny village, located in the Sierra Nevada National Park at 2,711 m. above sea level, can be a real adrenaline adventure. The scary and dangerous cliff road leading to the town is one of the world’s most spectacular and dangerous. The rough terrain can get very muddy and slippery after rain, making it challenging to get through.

As you can guess, not less challenging was bringing Internet access to 2,000 inhabitants living in this remote area.

The idea to develop a wireless architecture to provide Los Nevados with Internet services and reduce their isolation came to Paola Perez, a computer systems engineer and Internet Society member. At that time she was based in Merida, the capital city, 69 km away.

Paola remembers: “Initially my dream was to bring connectivity to the Canaima National Park, the UNESCO World Heritage site, but I changed my mind when I recalled my friend Yeiny, who lives in Los Nevados. She attended university in Merida, but she couldn’t return to her village on weekends because she had no Internet connection to download the contents of the exams.”

Gabriela Muñoz (left), Paola Pérez (right)

Empowering “Los Nevados” through ICTs usage for social benefit” was funded in 2016 by the Internet Society in collaboration with the Venezuela Chapter. Although it seemed impossible to overcome the technical difficulties, the project team never lost sight of their dream to connect that remote place to the rest of the world. At the end, the talented and devoted team succeeded and also won the Chapterthon – a marathon open to all LAC Chapters to achieve a common goal for the development of their region.

The fruits of persistence are now providing endless benefits to Los Nevados, who are overcoming their physical and cultural isolation.

New educational opportunities are offered to the local students through access to relevant content and remote learning. Parents with children studying away at university are now using live chat and email services to get in touch.

Farmers, who represents the majority of the population, are exchanging seeds and marketing their products. Artisans are promoting their crafts online.

Not only los Nevaderos are now enjoying the Internet connection with unlimited services but also the visitors.” Paola explains: “It’s hard to imagine because it’s a place so difficult to reach, but about 500 people per month are visiting the village. Hikers use it as a base for climbing Pico Bolivar, the highest mountain in Venezuela (4,978 m). When there was no Internet connection all payments were only in cash, and people were not aware of it until they arrived at the site. Now tourists are able to book accommodations and make online payments.”

The Civil Registry of the village can finally provide inhabitants with any digital document downloadable from public websites. It is also possible to keep records of births and deaths in digital format, sharing the data with institutions. The “Village Radio Station” is using streaming technology to share in real time the news from the world. Los Nevados also take pride of publishing stories and photos about the community to preserve their traditions. The Internet has become an essential tool for information and citizen participation.

These are only few examples of how this project is empowering the life of Los Nevados and helping to achieve SDG goals 3,4,8,9.

Do you feel like renting a burro for three hours trek to Los Nevados, getting lost in the magnificent tropical zone of the Andes? Now you can book online.

Do you have a great idea?

Disclaimer: Viewpoints expressed in this post are those of the author and may or may not reflect official Internet Society positions.

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