RW10k: Combating Spam as Network Operators
The Rwanda Information & Communicat ion Technology Association (RICTA) learned a tough lesson in 2016 when their web servers were attacked and used to send out thousands of spam messages. The attack, while now resolved, impeded the project from quickly reaching its goals. In this case study, we outline some lessons learned and the steps undertaken by RICTA to alleviate the problem, protect themselves against future attacks, and restore their clients’ trust.